9th Public Sector Executive Assistant Congress draft agenda

Canberra, 30-31 October 2024

Draft agenda


Leading to promote inspiration, motivation, change, and growth

  • Sharing a clear vision to map a pathway to achievement
  • Being realistic about the capacity to achieve objectives
  • Communicating your enthusiasm to inspire action
  • Aligning team aspirations with the organisation’s goals


Building your network to support success

  • Developing high levels of trust and reputation to enhance your personal value
  • Sharing with and learning from your network to be the ‘early adapter’
  • Strengthening your social capital and your influence through your network
  • Leveraging your network’s talents to enhance your expertise


Increasing your influence to lead as an Executive Assistant

  • Developing trust by promoting your integrity and reliability 
  • Being the First Follower or Force Multiplier to amplify power and influence
  • Sharpening your strategic approach and business acumen
  • Building good relationships across the team to foster commitment to goals and objectives

PANEL – Thriving as an ‘exceptional’ Executive Assistant

  • Fostering strong and collaborative relationships across the organisation to building trust
  • Developing underestimated soft skills to enable greater organisational involvement
  • Finding your unique selling point
  • Developing your brand to enhance your value


Understanding work design to improve efficiency

  • Identifying work demands to create a better work environment
  • Understanding different working styles to incorporate in work design
  • Designing work to encourage efficiency, collaboration, and collegiality
  • Demonstrating the value of good work design by walking the walk


Managing your relationship with your Executive more intentionally

  • Adapting different communication styles and ways of working to create a ‘dream team’
  • Gaining awareness of your Executive’s goals and objectives and those of the organisation
  • Thinking like your Executive to anticipate their needs
  • Ensuring mutual success using effective communication. 


Becoming strategic as an Executive Assistant

  • Understanding what it takes to be strategic
  • Developing a managerial mindset
  • Managing your executive’s mindset to foster ready acceptance of your inputs
  • Strengthening business skills with training to create growth opportunities


SENIOR EXECUTIVE PANEL – Meeting expectations – forging a productive and intuitive relationship

  • Knowing your Executive to act as them when needed
  • Forward planning, problem-solving and communicating to prevent obstacles
  • Using great interpersonal skills to build stakeholder relationships and improve office culture
  • Mapping processes to meet deadlines


Combining confidence and knowledge to boost your assertiveness

  • Stepping out of your comfort zone to increase self-confidence
  • Understanding the part information plays in being assertive
  • Creating ‘thinking time’ strategies to push back the bulldozers
  • Asking open and investigative questions to support your capability


PANEL – Leveraging high-level administrative skills to change direction

  • Knowing your ‘why’ to inform the desire for change
  • Identifying your toolbox of skills and how they will support career change
  • Evaluating your transferrable skills against desired role descriptions
  • Demonstrating your broader expertise by showcasing adaptable skills to leverage opportunities


Enhancing your strategic value using Artificial Intelligence as your ally

  • Shifting your thinking to embrace a 21st century mindset to boost productivity and performance
  • Exploring the myriad of AI offerings to help you create your AI support suite
  • Humanising AI for enhanced solutions
  • Creating a personalised reference library at your fingertips
  • Keeping up as AI evolves to continuously develop your career


Understanding emerging technologies to improve productivity – an overview

  • Evaluating various software and apps to manage your workload
  • Streamlining expense reconciliation, capturing financial documents, and integrating tracking and reporting
  • Building visually appealing presentations, infographics, and visual content
  • Producing better engagement and outcomes through communication strategies, tailored writing styles, and rephrasing content


Managing time and tasks to effect efficiency and productivity in your day for you and your Executive

  • Developing routines to prioritise your ‘best time’ to set up your day to allow you to tackle your ‘hit list’
  • Creating and triaging a ‘master list’ using strategic thinking, forward vision, and your executive’s consideration to focus on the ‘urgent’
  • Planning, prioritising and being goal-focused to demonstrate a can-do attitude and initiative
  • Establishing open communication, questions, and corporate knowledge to know who and what is important to timely completion of any task

Conducting difficult conversations to encourage progress and growth

  • Understanding the person to adapt conversation tone
  • Providing feedback that encourages improvement
  • Planning discussions to allow flexibility of approach
  • Ensuring a satisfactory outcome for all participants