Public Sector Learning & Development Congress agenda

Public Sector Learning & Development Congress
9-10 November 2022, Melbourne

Delivering long-term L&D outcomes and meaningful ROI

Conference Day One – Wednesday 9th November

8.30       Registration

9.00       Opening remarks for the Chair

9.10       Keynote address: Developing and maintaining high performing teams under pressure

  • Understanding what characteristics make a successful team
  • Managing teamwork and cohesion in high stress environments
  • Recognising potential and enabling others to achieve at their best
  • Delivering results through innovative training

Chris Scott, Coach for Geelong AFL Coach




10.15     Strengthening crucial leadership skills in unpredictable times

  • Understanding leadership challenges in a business and economic environment of disruption and unpredictability
  • Aligning the key Leadership Practices for a hybrid working model
  • Establishing new team norms and ways of working.
  • Accelerating leadership capacity with targeted and immersive programs to build collective leadership practices and deliver business value
  • Embedding leadership practices into the culture and organisation’s ‘ways of working’

Therese Levi, Head of Leadership, Coaching, and Team Effectiveness, NBN Co


11.00     Morning tea


11.30     Keynote address: 70-20-10 at NASA: Taking a holistic approach to talent development in the workplace

  • Experience: Implementing a ‘talent markeplace’ approach
  • Exposure: Optimizing employees’ opportunities for organic, learner-driven learning
  • Education: Identifying formal and informal learning settings

Dr Karen Gilliam, Chief Learning Officer, National Aeronautics and Space Administration (NASA)



12.30     Lunch


13.30     Demonstrating the value of L&D initiatives to your executive leaders

  • Linking L&D with your organisation’s strategic objectives
  • Utilising compelling data and statistical evidence to champion additional training initiatives
  • Responding with persuasive solutions to executive concerns
  • Securing your team’s budget and allocating your funding to deliver high-quality programs
  • Establishing the long-term ROI for L&D

Mariana Polzella, Manager, Organisational Development, Level Crossing Removal Project


 14.15     Going beyond compliance training to active engagement

  • Rethinking traditional tick-a-box training methods
  • Transforming pre-existing educational content into dynamic and interactive learning experiences
  • Facilitating a holistic approach to mandatory training
  • Creating engaging programs with long-term follow-through
  • Ensuring innovative training still meets regulatory obligations
    Kate Ibbott, Learning and Development Manager, Department of Justice, Community Corrections Tasmania


15.00     Afternoon tea


15.30     Building trust with line managers by delivering quantifiable training results

  • Demonstrating the increased capabilities, efficiency, and job satisfaction of well-trained employees
  • Communicating L&D as a key aspect of long-term retention of staff
  • Targeting managers’ development goals with role-specific skill-building opportunities
  • Building trust with line managers by delivering quantifiable training results
  • Ensuring your training options work in synergy with operational needs

Vanessa Trower, Director, Principal Learning & OD Consultant, Nexperk


16.15     Implementing robust and effective strategies to engage new talent 

  • Unlocking the talent flow pipeline into the organisation
  • Understanding the importance of supported transitions into and within the organisation
  • Activating high potential employees through growth opportunities
  • Facilitating future leadership development 

    Glenda Beecher, Manager People and Workplace, Wodonga Council 


17.00     End of conference day one


Conference Day Two – Thursday 10th November

8.30       Registration

9.00       Opening remarks for the Chair

9.10       Keynote address: Collaborating across stakeholders to achieve your organisation’s vision in an uncertain future

  • Recognising the inherent challenges of the modern L&D practitioner’s work
  • Identifying gaps in employee capability and deploying targeted learning programs
  • Developing an agile response model to address continuously evolving support needs
  • Communicating clearly across organisations

Dr Melanie Miller, Regional Learning & Development Officer, UK Foreign Office (Asia Pacific)

10.15     Implementing innovative and effective cultural education Awareness programs

  • Addressing learning gaps and targeting learning needs in your organisation
  • Building ongoing respectful relationships unified by purpose
  • Approaching cultural education as a hands-on and immersive experience
  • Communicating value effectively to management and employees


11.00     Morning tea

11.30     Navigating the challenges and opportunities of hybrid learning

  • Developing engaging educational content using online platforms
  • Facilitating virtual discussion to improve communication and connection
  • Designing strategic hybrid learning programs to account for limited human capability
  • Obtaining data to reassess and fine-tune your digital L&D programs
  • Maintaining post-training development to accomplish long-term learning outcomes



12.15     Tailoring new and niche technology to meet your team’s needs

  • Exploring the innovative and affordable technological options available to you
  • Assessing software and tech applicability for your organisation
  • Achieving early buy-in with technology that gives you easy wins
  • Optimising your tech workspace to achieve high standard L&D outcomes
  • Strengthening your talents’ tech proficiency

Andy Cousins, Manager, Organisational Capability, Victorian Electoral Commission

13.00     Lunch

14.00     Utilising data and analytics to improve long-term internal development 

  • Using data analytics to identify L&D needs and opportunities
  • Monitoring employee experience to maximise quality of training and talent retention
  • Streamlining systems processes and increasing efficacy in your organisation
  • Collecting data intelligently with purpose and clear parameters
  • Assessing data trends to anticipate shifting needs and prepare in advance

Dr Susie Kluth, Assistant Secretary Data Analytics, Department of Education, Skills & Employment

14.50     Realising your ideal workplace culture in strategic, practical steps 

  • Identifying concrete and attainable characteristics of your ideal culture
  • Implementing a long-term method of review to measure progress
  • Breaking your process into discrete achievable phases of action
  • Taking regular meaningful organisational movement towards your culture goals



15.35     Afternoon tea

16.00     Roundtable: Outcome-focussed roundtables – turning learning into action

These strategic roundtables will enable delegates to discuss their conference learnings collaboratively and identify how they can and will be applied within their organisations after the conference. During this strategizing session, delegates will be invited to share their learnings and ideas with a small group of professional peers across a variety of agencies and organisations to each develop a preliminary plan and series of outcome-focussed goals to be implemented over the following months. This roundtable method enables delegates to benefit from the support and insight of other highly skilled L&D specialists while considering how to practically apply the new ideas gained from the conference and encourages ongoing accountability and support when they return to their workplaces post-event.

17.00     End of conference day two