Achieving results using negotiation and persuasion
13.00 – 16.00 Friday 28 March 2025
Unlock your potential with our transformative three-hour workshop, ‘Achieving Results Using Negotiation and Persuasion’!
Tailored specifically for Executive Assistants, this dynamic session will equip you with the essential skills to effectively navigate situations requiring finesse in negotiation and persuasion, ensuring you achieve desired outcomes in any professional setting.
Learn how to lay the groundwork of clear intentions, firm boundaries, to enable the use of powerful communication techniques to build strong connections and influence others.
By the end of this workshop, you will have mastered the art of distinguishing between negotiation and persuasion, understanding when to employ each strategy to your advantage. Our expert trainer, Lisa Gaines, will guide you through a variety of learning techniques to ensure you leave with practical insights and methodologies to enhance your ability to negotiate and persuade in whichever scenario.
Empower yourself to excel in your role, drive success for your executive team, and become a master of persuasive negotiation. Join us and take the first step towards achieving exceptional results through effective negotiation and persuasion.
Workshop Outcomes:
- Establishing intentions and setting boundaries for desired outcomes
- Using various communication techniques to receive information and build connections
- Understanding the difference between negotiation and persuasion, and knowing when to use each
- Influencing others in negotiations using persuasive techniques
Katrena Friel, Australia’s Leading Success for Intrepreneurs, Refresh Your Thinking
Katrena is an international keynote speaker, fully qualified corporate trainer, executive coach, award-winning author and business mentor.
Katrena’s energy and expressive approach will energise and challenge behaviours, beliefs and thinking. Known for her practical, pragmatic approach, she has been described as highly dynamic, spirited and empathic.
Katrena is an expert in personal and professional development, helping people escape their current thinking in an express format. With people reporting that they learnt more about themselves and others, than they have in the last 20 years.
Katrena will enable you to have a giant leap forward in your evolution and ensure you become an expert in your field of excellence.
Her aim is to INSPIRE – ALIGN – ACTIVATE. You will walk away feeling refreshed, empowered, confident that you have a new deep understanding of your capability, more assured around how to add more value and guarantee your future, with an increased sense of self-belief and self-value.
For those companies that value honesty, growth, credibility, expertise, experience and authenticity, then Katrena will FLICK the SWITCH ON ENGAGEMENT.