Executive Assistant Congress Sydney Agenda

20 – 21 November 2019, Pullman Quay Grand Sydney Harbour

Conference Day One – Wednesday 20 November 2019

8.30	Registration
9.00	Opening remarks from the chair
9.10	EA & Executive Session: Elements that makes a high-performance partnership
	Building the foundation of trust to form a solid partnership Tips on finding a better way to work together Aligning priorities and setting boundaries with your executive Being supportive and achieving mutual goals
	Kya Blondin, Director, People & Government, Sydney Opera House Anthony Carthew, Executive Assistant to CEO, PA of the Year Australiasia (2018) – Executive PA Media Awards, Sydney Opera House
9.55	Taking control of workload and prioritising your time
	Exploring strategies to deal with continuously large workload Preparing yourself to be flexible and adaptable for urgent priorities Managing distractions to help achieving your goal of the day Discovering effective time management tips and tools
	Natalie Sands, Executive Assistant to Managing Director Australia & NZ, Franklin Templeton Investments
10.40	Morning Coffee
11.10	Panel Discussion: Making sound decisions independently and strategically
	Taking up the responsibility to make the call Processing information to make better decisions at work Having the confidence in your own abilities to be the voice Understanding what drives your executives in decision making
	Jennifer Tosich, Executive Assistant to Group Executive – Brand, Marketing and Public Affairs, Virgin Australia Agnes Balcer, Executive Assistant to Board Members, PwC Ruth Crilly, Executive Assistant to Executive Dean, Faculty of Medicine and Health, University of Sydney
11.55	Positioning yourself for managing up
	Effective approaches to bridge the power gap Strategies and methods to help managing your executive Knowing different ways to raise and discuss problems Learning to disagree in a productive way
	Carly Hartas, EA to British Consul-General (Sydney) & Deputy Trade Commissioner APAC, UK Foreign & Commonwealth Office
12.40	Lunch
13.40	The art of negotiating and influencing to achieve a win-win solution
	Communicating with confidence in high-stakes situations How to build trust so you get “yes” more often Influencing others without being aggressive Tips to ensure you listen and are heard
	Dr Neryl East, Speaker and Facilitator, Neryl East Communications
14.25	Panel Discussion: Forging a collaborative team with your colleagues
	Working alongside fellow EAs as a team Supporting one another to grow better together Building collaborative relationships with other EAs in your organisation Constructing a strong EA community at workplace
	Anthony Carthew, Executive Assistant to CEO, PA of the Year Australiasia (2018) – Executive PA Media Awards, Sydney Opera House Lauryn Brokate, Chief of Staff, Office of the Secretary, Department of Premier and Cabinet Liv Wilson, Executive Assistant to Managing Director ANZ, Linkedin
15.05	Afternoon tea
15.35	Strategically planning events and meetings
	Exploring different management approaches for different events Coordinating events and meetings efficiently Handling short timeframes and achieving objectives Tips on managing budget and keeping track of progresses
	Nat Kennefick, Executive Assistant to VP Retail & Mass Sales and Head of Regional & Sales Execution, Optus
16.20	Thriving in the Challenge of Change
	Understanding the nature of change and why it can be hard Building change resilience and developing a positive mindset Supporting your team and executive during constant changing situations Discovering hidden opportunities that change brings
	Clare Edwards, Principal, BrainSmart Consulting
17.10	Closing remarks from the Chair and end of conference day one
17.10-18.30	Networking drinks

Conference Day Two – Thursday 21 November 2019

9.00	Opening remarks from the chair
9.10	Executives Panel: Exclusive insights and advice from executives
	Discovering the qualities that executives find in outstanding EAs Building a positive partnership with executives Setting, managing, and exceeding expectations Giving and receiving feedback from both directions
	Angela Kamper, Executive Director, Brand, Digital & Communications, Department of Customer Service NSW Simone Cook, Director of People and Performance, City of Canterbury Bankstown Marcus Grimes, Head of Regional & Sales Execution, Optus Lorraine Salloum, People, Culture & Performance Executive, Achieve Australia Elena Kirillova, former State Director, NSW/ACT, Austrade
10.10	Enhancing organic communication with strategies and tips
	Cultivating effective communication skills Taking steps to empower yourself and communicate with confidence Handling difficult conversations without misunderstanding Reading the room and understanding non-verbal signals
	Desiree Anderson, Executive Assistant to Chief Executive Officer, GE Healthcare
10.55	Morning tea
11.25	Utilising One Note as your powerful tool to allow you to become paperless
	This session will empower you to take control of your work and optimise the use of technology to take control of your time, productivity, collaboration and work results. You will get an insight into: Practical tips and shortcuts to save you time Managing large volume of information with simple ways to collaborate with others Making good use of different functions within this powerful tool Discovering ways to take your notes and link them to Outlook
	Mario Halouvas, National Learning & Development Manager, Priority Management Australia
12.25	Dealing and working with different personalities
	Understanding and working with different personalities Respecting individuals with different working styles Building interpersonal skills and learn to respond to difficult situations
	Gayle Edwards, Executive Assistant to Chief Executive Officer, Life & Investments, Zurich Financial Services Australia
13.10	Lunch
14.10	Panel Discussion: Developing the career roadmap for your professional progression
	Setting performance goals and career aspirations Creating development plan towards your ideal career path Building skills to further your career as professional EA Leverage your EA skillset to transition into a different role
	Gayle Edwards, Executive Assistant to Chief Executive Officer, Life & Investments, Zurich Financial Services Australia Fiona Walmsley, Senior Solicitor, Office of General Counsel, NSW Treasury Kylie Smith, former Executive Assistant, Westpac Ingrid Bayer, Australia’s Success Coach for VAs, VA Institute of Australia
14.55	Finding ways to stop juggling and start balancing your life
	Discovering ways to keep calm in high-pressure situations Be equipped with practical strategies to conquer unhelpful stress Managing and using stress as an opportunity to grow Channelling your mindset to focus more on the wellbeing of mind
	Kylie Smith, former Executive Assistant, Westpac
15.40	Closing remarks from the Chair and End of Conference

Get information on our exciting post conference workshops on

Working Smarter – managing your workload and priorities for you and your Executive using Outlook

Becoming an Expert in your Field of Excellence

20 – 21 November 2019, Pullman Quay Grand Sydney Harbour

Conference Day One – Wednesday 20 November 2019

Conference Day Two – Thursday 21 November 2019

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