Executive Assistant Congress Melbourne Agenda

17-18 March 2021, Melbourne

Conference Day One – Wednesday 17 March 2021

8.30 Registration
9.00 Opening remarks from the chair

Taking control of workload and prioritising your time 

  • Exploring strategies to deal with continuously large workload
  • Preparing yourself to be flexible and adaptable for urgent priorities
  • Managing distractions to help achieving your goal of the day
  • Discovering effective time management tips and tools    

Rebecca Milne, Senior Executive Assistant to CEO & Board, IFM Investors


Panel Discussion: Making sound decisions independently and strategically

  • Taking up the responsibility to make the call
  • Processing information to make better decisions at work
  • Having the confidence in your own abilities to be the voice
  • Understanding what drives your executives in decision making

Helen Brailsford, Senior Executive Assistant, Office of the Deputy Secretary, Inclusion, Department of Jobs, Precincts and Regions

Lucy McLennan, Executive Assistant, PwC

Vicki Maroulis, Executive Assistant, Strategy Program, Worksafe Victoria

Michelle Smith, Executive Assistant, Deloitte Digital

10.40 Morning Coffee
11.10 Strategically planning events and meetings in the COVID-19 Era
  • Exploring different management approaches for different events
  • Coordinating events and meetings efficiently
  • Handling short timeframes and achieving objectives
  • Tips on managing budget and keeping track of progresses

Speaker to be confirmed


Enhancing credible communication with strategies and tips

  • Take steps to empower yourself and communicate with confidence
  • Explore various language patterns that undermine credibility and learn how to avoid them
  • Understand non-verbal signals and enhance your professional presence
  • Learn how others see you and unlock your career potential

Anneli Blundell, Professional People Whisperer, AnneliBlundell.com

12.45 Lunch


EA & Executive session: Elements that makes a high-performance partnership

  • Building the foundation of trust to form a solid partnership
  • Tips on finding a better way to work together
  • Aligning priorities and setting boundaries with your executive
  • Being supportive and achieving mutual goals

Speakers to be confirmed


Panel Discussion: Forging a collaborative team with your colleagues

  •  Working alongside fellow EAs as a team
  • Supporting one another to grow better together
  • Building collaborative relationships with other EAs in your organisation
  • Constructing a strong EA community at workplace

Elise Biesbroek, Chief of Staff, Melbourne Racing Club

Louisa Nocera, Executive Assistant to Chief Executive Officer, Healthcare Australia

Laura Barnett, Personal Assistant to Partners in Risk Advisory, Deloitte

Mina Italiano, Freelance EA Professional and Event Manager

15.15 Afternoon tea

Influence your Future: Presenting your ideas to gain Attention, get Agreement and inspire Action

  • Influencing others without being aggressive
  • How people make decisions and why clarity is the key driver of influence
  • Using Simplicity, Structure and Story to paint a clear picture
  • Influencing different personalities and behaviour styles

Mariya Radysh, 2 x TEDx and International Speaker on resilience and intentional adaptability


Finding ways to stop juggling and start balancing your life

  • Discovering ways to keep calm in high-pressure situations
  • Be equipped with practical strategies to conquer unhelpful stress
  • Managing and using stress as an opportunity to grow
  • Channelling your mindset to focus more on the wellbeing of mind

Fiona Hurle, the BE-ing Coach, Inspired Woman Institute

17.10 Closing remarks from the Chair and end of conference day one
 17.10-18.30 Networking Drinks

Conference Day Two – Thursday 18 March 2021

9.00 Opening remarks from the chair

Executives Panel: Exclusive insights and advice from executives

  • Discovering the qualities that executives find in outstanding EAs
  • Building a positive partnership with executives
  • Setting, managing, and exceeding expectations
  • Giving and receiving feedback from both directions

Bruce Crossett, Chief Strategy Officer, Transport Accident Commission

Jacqueline Fox, General Manager, Capital Markets, Corporate Finance, NAB

Craig Henderson, Partner & Practice Group Leader, Lander & Rogers


Discovering, building, and harnessing your personal brand for good

  • Understanding your brand – we all have one already! 
  • Clear steps to harnessing your brand to show the world what you are made of
  • The importance of authenticity
  • Practical steps for applying this to social media (LinkedIn/Instagram) 

Nick Ginsburg, Executive Assistant to Provost and Senior Vice-President, Monash University

10.55 Morning Tea

Utilising One Note as your powerful tool to allow you to become paperless


This session will empower you to take control of your work and optimise the use of technology to take control of your time, productivity, collaboration and work results.

You will get an insight into:

  • Practical tips and shortcuts to save you time
  • Managing large volume of information with simple ways to collaborate with others
  • Making good use of different functions within this powerful tool
  • Discovering ways to take your notes and link them to Outlook

Mario Halouvas, National Learning & Development Manager, Priority Management Australia


Dealing and working with different personalities    

  • Understanding and working with different personalities
  • Respecting individuals with different working styles
  • Building interpersonal skills and learn to respond to difficult situations

Aisha Aboulfadil, Senior Executive Assistant, Strategy and Performance Division, Department of Environment, Land, Water and Planning

13.10 Lunch

Panel Discussion: Developing the career roadmap for your professional progression

  • Setting performance goals and career aspirations
  • Creating development plan towards your ideal career path
  • Building skills to further your career as professional EA
  • Leverage your EA skillset to transition into a different role

Jo Graham, Executive Assistant to Community Programs Director, Banyule City Council

Domenica Inserra, Executive Assistant, Treasury Wine Estates

Adele Selby, Executive Assistant, Lander & Rogers

Boli Meng, Business and Project Support Officer, Office of the Governor Victoria


Managing change in the workplace to thrive

  • Understanding change and maintaining a positive attitude
  • Building resilience towards change
  • Supporting your team and executive during constant changing situations
  • Discovering hidden opportunities that change brings

Georgia Ellis, Mindset Specialist, Leadership Strategy & Cultural Change Consultant, Blue Chip Minds


Closing remarks from the Chair and End of Conference


Get information on our exciting post conference workshops on

Working Smarter – managing your workload and priorities for you and your Executive using Outlook

Effective Communication – minimise misunderstandings and increase performance (and happiness!) in the workplace


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