Executive Assistant Congress Melbourne Agenda

17-18 March 2021, Melbourne

Conference Day One – Wednesday 17 March 2021

8.30 Registration
9.00 Opening remarks from the chair

Taking control of workload and prioritising your time 

  • Exploring strategies to deal with continuously large workload
  • Preparing yourself to be flexible and adaptable for urgent priorities
  • Managing distractions to help achieving your goal of the day
  • Discovering effective time management tips and tools    

Rebecca Milne, Senior Manager, Office of the Chief Executive, IFM Investors


Panel Discussion: Making sound decisions independently and strategically

  • Taking up the responsibility to make the call
  • Processing information to make better decisions at work
  • Having the confidence in your own abilities to be the voice
  • Understanding what drives your executives in decision making

Helen Brailsford, Senior Executive Assistant, Office of the Deputy Secretary, Inclusion, Department of Jobs, Precincts and Regions

Lucy McLennan, Executive Assistant, PwC

Boli Meng, Business and Project Support Officer, Office of the Governor Victoria

Michelle Smith, Executive Assistant, Deloitte Digital

10.40 Morning Coffee

Positioning yourself for managing up (Virtual)

  • Effective approaches to bridge the power gap
  • Strategies and methods to help managing your executive
  • Knowing different ways to raise and discuss problems
  • Learning to disagree in a productive way   

Katrena Friel, Australia’s Leading Success Coach for Intrepreneurs, Refresh Your Thinking


Discovering, building, and harnessing your personal brand for good

  • Understanding your brand – we all have one already! 
  • Clear steps to harnessing your brand to show the world what you are made of
  • The importance of authenticity
  • Practical steps for applying this to social media (LinkedIn/Instagram) 

Nick Ginsburg, Executive Assistant to Provost and Senior Vice-President, Monash University

12.45 Lunch


The 3 Cs of successful communication with influence

  • How people make decisions and why clarity is the key driver of influence
  • Applying the 3Cs of communication at in the workplace
  • Influencing different personalities and behaviour styles

Mariya Radysh, 2 x TEDx and International Speaker on resilience and intentional adaptability 


Panel Discussion: Forging a collaborative team with your colleagues

  •  Working alongside fellow EAs as a team
  • Supporting one another to grow better together
  • Building collaborative relationships with other EAs in your organisation
  • Constructing a strong EA community at workplace

TJ Wong, Executive Assistant to CEO, Monash College

Laura Barnett, Personal Assistant to Partners in Risk Advisory, Deloitte

Mina Italiano, Freelance EA Professional and Event Manager

15.15 Afternoon tea

Finding ways to stop juggling and start balancing your life

  • Discovering ways to keep calm in high-pressure situations
  • Be equipped with practical strategies to conquer unhelpful stress
  • Managing and using stress as an opportunity to grow
  • Channelling your mindset to focus more on the wellbeing of mind

Fiona Hurle, the BE-ing Coach, Inspired Woman Institute

16.30 Closing remarks from the Chair and end of conference day one
16.30-18.00 Networking Drinks

Conference Day Two – Thursday 18 March 2021

9.00 Opening remarks from the chair

Executives Panel: Exclusive insights and advice from executives (Virtual)

  • Discovering the qualities that executives find in outstanding EAs
  • Building a positive partnership with executives
  • Setting, managing, and exceeding expectations
  • Giving and receiving feedback from both directions

Jacqueline Fox, General Manager, Capital Markets, Corporate Finance, NAB

Craig Henderson, Partner & Practice Group Leader, Lander & Rogers

Simone Robards, Director People and Performance, City of Canterbury Bankstown

Lorraine Salloum, Chief People Officer, Achieve Australia


Enhancing credible communication with strategies and tips

  • Take steps to empower yourself and communicate with confidence
  • Explore various language patterns that undermine credibility and learn how to avoid them
  • Understand non-verbal signals and enhance your professional presence

Anneli Blundell, Professional People Whisperer, AnneliBlundell.com

10.55 Morning Tea

Utilising One Note as your powerful tool to allow you to become paperless


This session will empower you to take control of your work and optimise the use of technology to take control of your time, productivity, collaboration and work results.

You will get an insight into:

  • Practical tips and shortcuts to save you time
  • Managing large volume of information with simple ways to collaborate with others
  • Making good use of different functions within this powerful tool
  • Discovering ways to take your notes and link them to Outlook

Mario Halouvas, National Learning & Development Manager, Priority Management Australia


Dealing and working with different personalities    

  • Understanding and working with different personalities
  • Respecting individuals with different working styles
  • Building interpersonal skills and learn to respond to difficult situations

Aisha Aboulfadil, Senior Executive Assistant, Strategy and Performance Division, Department of Environment, Land, Water and Planning

13.10 Lunch

Panel Discussion: Developing the career roadmap for your professional progression

  • Setting performance goals and career aspirations
  • Creating development plan towards your ideal career path
  • Building skills to further your career as professional EA
  • Leverage your EA skillset to transition into a different role

Jo Graham, Executive Assistant to Community Programs Director, Banyule City Council

Domenica Inserra, Executive Assistant, Treasury Wine Estates

Adele Selby, Executive Assistant, Lander & Rogers

Boli Meng, Business and Project Support Officer, Office of the Governor Victoria

Louisa Nocera, C-Suite Executive Assistant & Founder of Lux Coaching


Managing change in the workplace to thrive

  • Understanding change and maintaining a positive attitude
  • Building resilience towards change
  • Supporting your team and executive during constant changing situations
  • Discovering hidden opportunities that change brings

Georgia Ellis, Mindset Specialist, Leadership Strategy & Cultural Change Consultant, Blue Chip Minds


Elements that makes a high-performance partnership

  • Building the foundation of trust to form a solid partnership
  • Tips on finding a better way to work together
  • Aligning priorities and setting boundaries with your executive
  • Being supportive and achieving mutual goals



Samantha Webb, Executive Assistant to CEO, Beyond Blue



Closing remarks from the Chair and End of Conference


Get information on our exciting post conference workshops on

Working Smarter – managing your workload and priorities for you and your Executive using Outlook

Effective Communication – minimise misunderstandings and increase performance (and happiness!) in the workplace


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