The Rydges Sydney Central, Sydney 27-28 July 2022
Day one – Wednesday 27 July
8.30 Registration
9.00 Welcome
9.10 Inter-agency collaboration case study from the United Kingdom
- Analysing areas of overlap across government bodies
- Offering solutions to agencies which have gaps in their areas of knowledge
- Establishing mechanisms for the sharing of sensitive information
- Considering international examples for how this could evolve within the Australian landscape
Euan Slack, Head of Spotlight, Cabinet Office (UK)
10.00 The role of strategic tools in prevention strategies
- Identifying the challenges to approaches as experienced over the past two years
- Considering the role of best practice within fraud prevention
- Collaborating with policy and operational expertise
- Learning from case studies across UK counter-fraud projects
Mark Sutcliffe, Green Homes Grant Counter Fraud Lead, Energy, Efficiency and Local, Department for Business, Energy & Industrial Strategy (UK)
10.45 Morning tea
11:15 Investigating fraud efficiently and effectively
- Identifying the common areas of waste and mistakes in fraud investigations
- Considering the approaches which are most likely to yield clear results
- Aligning fraud investigations with business need to avoid disruptions and distractions
- Working with external bodies to ensure practical solutions
Shail Singh, Lead Ombudsman Investments and Advice, Australian Financial Complaints Authority
11.50 Leadership approaches to mitigate fraud and corruption
- Analysing the challenges posed over the past two years
- Reflecting on the key learnings required to rebuild team dynamics
- Exploring the evolution of fraud and corruption risks
- Evaluating the key measures to mitigate the risks moving forward
Adam Dent, Chief Executive, NSW State Insurance Regulatory Authority
12.35 Lunch
1.35 Building an environment that encourages internal reporting of fraud
- Creating a culture of early reporting
- Overcoming the stigma of dobbing
- Ensuring whistle-blowers are protected.
- Identifying the areas each organisation can revisit to improve their structures
Lucas Betts, Director – Integrity and Investigations, Department of Justice and Community Safety, Victoria
2.20 The evolution of the psychology of fraud
- Psychological influences on decision making
- Gaining new insights into your people’s views on fraud and corruption
- Aligning personal and organisational awareness of the triggers for fraud
- How to overcome biases in organisational processes.
Dr David Curnow, Forensic Psychologist and Author, Private Practice
3.05 Afternoon tea
3.35 Organisational culture across the fraud and corruption spectrum – reflection on Operation Atlas
- Capturing the role of culture in establishing fraud and corruption awareness, with a focus on the Wollongong Council ICAC investigation
- ‘The perfect storm’ – the combination of factors leading to a major corruption event, including the importance of workplace culture
- Lessons learned and changes made
- Identifying methods to reinvigorate culture after a problematic episode
Catherine Geenty, Professional Conduct Coordinator, Wollongong City Council
16.20 Ensuring an ESG Framework adds value, is transparent and resilient to fraud.
- Building a conceptual overview of ESG principles
- Capturing its application within an energy business
- Analysing the risks of ESG greenwashing
- Evaluating practical examples to guard against ESG fraud.
Greg Bolton, Manager, Governance, Risk and Insurance Specialist, Powerlink Queensland
17.05 End of day one
Day two: Thursday 28th July
9.00 Welcome
9.10 Rethinking Integrity: The role of speak up programs
- Establishing the key criteria in launching a speak up program
- Analysing the challenges in implementation for your organisation
- Aligning the program with the organisational needs of your agency
- Debating the impact these programs can have on preventing fraud and corruption
Dylan Bohnen, Senior Manager, Core Integrity
Darren Murphy, Managing Director, Core Integrity
9.55 Clarity within controls to improve execution
- Discussing the challenges with building overly complex controls
- Establishing the best balance of sophistication and clarity to capture business needs
- Aligning controls with business needs now and into the future
- Analysing the capacity for certain controls to be either collapsed or expanded
Andrew Penhale, Head of Specialist Fraud Division, Crown Prosecution Service (UK)
10.40 Morning tea
11.10 Using biometrics & AI to counter emerging fraud threats
- Emerging fraud threats
- The challenges fraud teams have faced during the pandemic (increased false/positives, workload management, etc.)
- The risks and vulnerabilities specific to WFH
- The increasing importance of biometrics and AI in fraud prevention
Simon Marchand, Chief Fraud Prevention Officer, Nuance Communications (Canada)
11.55 Federal case study: ACLEI’s approach to corruption prevention and integrity maturity
- Corruption vulnerabilities across federal law enforcement agencies
- Overview of the current Commonwealth integrity landscape – integrity agencies, standards and internal controls
- Towards a Commonwealth Integrity Maturity Framework
Leah Ambler, Director, Corruption Prevention & Engagement, Australian Commission for Law Enforcement Integrity
12.40 Lunch
1.40 Rightsizing your fraud and corruption strategies
- Building a strategy that is sufficiently robust and clear
- Raising organisational awareness by keeping messaging succinct
- Achieving optimal prevention without harming core business activity
- Utilising a streamlined approach to re-evaluating processes over time
Penny Corkill, Director Risk & Assurance, Centium
Phil O’Toole, Managing Director, Centium
2.25 NSW ICAC case study on corrupt conduct in procurement
- Calibrating the extent of the problem
- Identifying the process to investigate the corruption
- Building back vigilance and cross-organisational buy-in
- Executing new campaigns to prioritise fraud and corruption risk
Lewis Rangott, Senior Corruption Prevention Officer, Corruption Prevention, ICAC
3.10 Afternoon tea
3.40 Integrity frameworks and their role in 2022
- Discussing current integrity frameworks and their developments over time
- Identifying the areas of potential weakness in existing frameworks
- Capturing the methods available to enhance and improve the next generation of frameworks
- Planning for the likely areas of growth in the years to come
Iain McBurnie, Senior Investigator, WA Country Health Service
Liam Bacon, Manager, Investigations, WACHS Integrity Unit, WA Country Health Service
4.25 Training reimagined as an enabler of organisational buy-in
- Examining the impact of lockdowns on traditional training paradigms
- Exploring the capacity for cloud-based resources to meet business needs
- Implementing on-demand learning to improve diversity and inclusion
- Projecting into the future to imagine the training systems of tomorrow
Jim Myers, Director Ethics, Department of State Development, Manufacturing, Infrastructure and Planning, Queensland
17.10 Closing remarks and conference end