WORKSHOP A: AI in action: Skills you need to power the AI-savvy Executive Assistant

 

Friday 13 November 2026 08.30–12.00 pm

As AI and automation have become commonplace in everyday business operations, the role of the Executive Assistant is evolving from task execution to workflow designer, systems integrator, and productivity enabler. Success in this environment requires more than adaptability and your human judgement – it demands practical, hands-on capability with the tools, processes, and logic that drive efficient, AI-supported work.

This workshop focuses on the technical and operational skills EAs need to be confident in their implementation of AI in managing foundational tasks to free your time for higher-level decision-making. From automating repeatable tasks and connecting digital workflows, to structuring information for AI tools and improving output quality, this workshop provides practical knowledge you can apply immediately.

Designed for forward-thinking professionals, this session equips you to move beyond basic AI usage and into purposeful application, streamlining processes, reducing manual effort, and positioning yourself as a key driver of efficiency and innovation within your organisation.

Workshop outcomes

  • Designing and implementing simple automation workflows to streamline recurring administrative tasks
  • Using AI tools effectively for drafting, summarising, research, and data organisation with high-quality outputs
  • Structuring prompts and inputs to improve accuracy, relevance, and consistency in AI-generated work
  • Connecting systems and tools (eg calendars, email, task managers, documents) to create seamless workflows
  • Identifying opportunities to reduce manual processes and improve efficiency across executive support functions
  • Applying practical data handling, organisation, and information security practices to optimise AI performance and outcomes.