Singapore 11-12 March 2026
Day One
8.30 Registration
9.00 Chair’s opening remarks
9.10 Thriving in the ‘fast lane’: Mastering adaptability in times of change
- Using techniques to bounce back fast and stay positive when the pressure’s on
- Changing gears to pivot quickly and effectively as priorities and strategies evolve
- Turning uncertainty into opportunity by welcoming new challenges with confidence
- Staying ahead of the curve by building habits that keep you agile and ready for whatever comes next
Jacelyn Ng, Executive Assistant, General Atlantic
10.10 Networking as an Executive Assistant: Acquaint, accommodate, ally
- Leveraging both online platforms and face-to-face events to build a diverse, valuable network and the benefits of each
- Creating beneficial connections, step-by-step, using commonality, clarity, and continuity to deepen relationships
- Understanding the advantages and pitfalls of networking, and striking the right balance for your personality and goals
- Breaking into established circles as a new EA, or deepening your network as experienced EA.
Aaron Gay, Managing Director, Intrepid Minds
10.50 Morning tea
11.20 EA Panel – Mastering competing demands in high-pressure environments
- Resetting decision-making using next generation ai tools to analyse task importance and urgency
- Mapping impact versus urgency to categorise stakeholder importance and task impact
- Leveraging your resources to delegate beyond ‘traditional’ teams
- Thriving under competing demands by anticipating conflicts before they escalate.
Clara Chua, Executive Assistant to Chief Executive Officer, Saison International
Liza Mohd, EA to SVP, Business Development, Sales & Services & Chief Economist, AP, Mastercard
12.05 Fostering wellness in today’s workplace using inclusive holistic strategies
- Designing personalised wellbeing frameworks to accommodate changing support required to manage changing health dynamics
- Designing policies for the neurodiverse and the gender-diverse and tailoring support for gender specific health issues
- Creating inclusive health action plans for gendered needs and chronic conditions, informed by Australian case studies
- Implementing risk-tracking tools paired with data encryption on a need-to-know basis
Amy Kang, Mental Wellness Coach, Amy Kang Metaphysics
12.45 Lunch
13.40 Super-powered productivity: Managing time, tech, and intention like a whiz
- Cutting through chaos: deciding quickly what deserves your focus, what will wait, what to delegate, and what to drop
- Turning everyday tools and AI into your personal productivity engine
- Harnessing your peak‑energy hours to tackle your most demanding work
- Taking time to pause, reflect, and reset regularly to keep momentum and celebrate progress
Mario Halouvas, CEO and Founder, MHPP (TBC)
14.25 Technical proficiency: Essentials for every EA’s toolbox
- Mastering core digital skills from different platforms as essential competencies for the future
- Taking away practical steps to trial, assess, and integrate tools seamlessly into workflows
- Evaluating tech to balance automation benefits against risks
- Future-proofing tactics for assistants at all levels to stay ahead in technology advancements
TBC – awaiting compliance approval
15.05 Afternoon tea
15.30 Executive presence: Branding yourself for impact as an Executive Assistant
- Clarify your unique value: Identify your personal strengths and what sets you apart in the EA profession
- Create a powerful elevator pitch: Learn techniques to succinctly introduce yourself and highlight your impact in any setting
- Build your professional brand on line and off: Strategies for creating a compelling LinkedIn profile and maintaining a strong personal reputation in the workplace
- Communicate with confidence: Explore tools for assertive communication, mastering meetings, and advocating for your executive and yourself
Karolina Gwinner, Leadership Speaker and Trainer, Managing Director, Charismatic Leaders Corporate Training
16.15 EA Panel – The ‘quiet achiever’ v ‘confidence achiever’: Executive Assistant leadership and influence through delegated authority
- Understanding why influence, not authority, is foundational to effective Executive Assistant leadership
- Using fresh perspectives to create and innovate along with using depth of knowledge to drive change
- Leading without authority’s upside and downside: Foster creativity, encourage collaboration, reduce resistance, overcoming limited resources, lack of recognition of success
- Developing strong relationships and engaging alliances across teams.
Aini Nalini Sregantan, Team Lead, Executive Assistant, Edelman
Marina Chen, EA to AVP, ASEAN, Salesforce
Margot Paterson, Executive Assistant to CEO, CFO, MD International Snacking and CoSec, The Arnotts Group
17.00 Congress photo
17.10 Networking drinks
Day Two
9.00 Chair’s recap of Day One
9.10 Overcoming fear of failure for Executive Assistants: Strategies and hacks for success
- Viewing ‘failure’ as a stepping stone to growth and improvement
- Establishing achievable milestones builds confidence while tackling ambitious but attainable objectives
- Using a different perspective to reframe setbacks as motivation rather than discouragement – supportive mentors, colleagues, or networks
- Creating manageable action steps to reduce overwhelm and celebrating the wins
Geetika Agarwal, Founder, Growing With Geetika Coaching and Consulting
09.55 From the sideline to spotlight: Mastering verbal and non-verbal communication for Executive Assistants
- Understanding assertive communication in whatever your career phase
- Appreciating where verbal precision and non-verbal cues intersect and what approach is required
- Setting boundaries as an Executive Assistant to avoid always saying ‘yes’
- Using assertiveness as a tool to elevate strategic influence
Delany Delaney, Transformation Catalyst and Conscious Communication Specialist
10.40 Morning tea
11.10 Crisis management: Staying cool when all around you seem rattled
- Maintaining composure and clear thinking during high-pressure situations in fast-paced executive environments
- Developing strategies for clear, concise, and timely communication with stakeholders to navigate crises smoothly
- Maximising outcomes and minimising disruption using assessment tools and frameworks
- Understanding how South-East Asia’s diverse and multicultural workplaces influence crisis response and teamwork to build stronger, more cohesive solutions
Marina Chen, Executive Assistant to AVP, ASEAN, Salesforce
11.55 The Executive Assistant’s guide to success: Focused, firm, and future-ready
- Mastering the art of digital ninja skills: Tech-savvy with AI schedulers, virtual meeting platforms, and data management systems to stay ahead of the game
- Navigating customs, languages, and business etiquettes to set yourself apart
- Stepping into the spotlight to become a strategic partner to your executive
- Building strong relationships with colleagues across departments, industries, and countries to be your most resourceful you
Sarah Blake, Director and Conflict Strategist, S M Blake
12.40 Lunch
13.40 Mastering your human edge with Copilot to find your flow at work
- Turning time-draining admin tasks into effortless automations so you focus on meaningful, high-level work
- Tapping into Copilot’s real-time intelligence for research, insights, and sharper decision-making
- Sparking efficiency in writing, meeting prep, and presentations through seamless integration with Microsoft apps
- Building a cutting-edge toolkit that establishes you as a future-ready, digitally savvy Executive Assistant
Mario Halouvas, CEO and Founder, MHPP
14.25 EA Panel – Supportive versus strategic: Reinventing the EA-Executive dynamic
- Growing business acumen and understanding organisational priorities to translate your executive’s vision into actionable strategies
- Building and using your strategic toolkit: Developing trust, establishing priorities, anticipating the good and the bad, strengthening your relationship to ask ‘how are we doing’
- Knowing what team success looks like and using those partnership elements to maintain that success
- Leveraging emerging technology for predictive scheduling, analysis, and decision-making, whilst keeping your high human value to the forefront
Anny Tan, Membership Chairman, Singapore Association of Administrative Professionals
Jovie Yong, Executive Assistant to Head of Region, Hilti Asia Pacific
Sandy Heng, Executive Regional Assistant, Ecolab
15.10 Chair’s closing remarks
15.20 Afternoon tea
15.50 Congress concludes