{"id":71,"date":"2015-07-21T12:36:41","date_gmt":"2015-07-21T02:36:41","guid":{"rendered":"http:\/\/118.127.45.50\/~intrepid\/?page_id=71"},"modified":"2015-08-25T15:05:26","modified_gmt":"2015-08-25T05:05:26","slug":"conference-agenda-3","status":"publish","type":"page","link":"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/","title":{"rendered":"Conference agenda"},"content":{"rendered":"
\n

Conference Day One – Wednesday 9 September<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
8.30<\/td>\nRegistration<\/td>\n<\/tr>\n
9.00<\/td>\nOpening remarks from the chair<\/td>\n<\/tr>\n
9.10<\/td>\nInternational Keynote Address: Breaking away from the routine of how change is delivered and investing in a more sustainable approach requires us to think differently about our work<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 How do we change management thinking to implement successful change and improvement?
\n\u2022 What are the five tests that ensure your CI practice is meaningful?
\n\u2022 Examples from the UK public sector where we have made a difference to management thinking, behaviours and outcomes<\/td>\n<\/tr>\n
<\/td>\nRhian Hamer, <\/strong>Head of Service Transformation, Department of Justice, UK<\/strong> <\/td>\n<\/tr>\n
9.55<\/td>\nGetting value right \u2013 are we doing enough?<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Establishing a framework to measure value
\n\u2022 Core and cluster values
\n\u2022 Defining how to interpret results<\/td>\n<\/tr>\n
<\/td>\nRoger Ward<\/strong>, Portfolio Category Manager, Roads & Maritime Service NSW<\/strong> <\/p>\n

 <\/td>\n<\/tr>\n

10.40<\/td>\nMorning Coffee<\/td>\n<\/tr>\n
11.10<\/td>\nCase study: Where are we now? Where do we want to go? An approach\u00a0to make continuous improvement a key component of\u00a0the organisation<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Understanding key drivers
\n\u2022 Helping people believe
\n\u2022 Engaging all levels
\n\u2022 Using a mixed methodology to implement change<\/td>\n<\/tr>\n
<\/td>\nLee Harris<\/strong>, Business Improvement Project Manager, City of Canterbury<\/strong> <\/p>\n

 <\/td>\n<\/tr>\n

11.55<\/td>\nCase Study: Australian Federal Police: Our lean journey<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Achievements across the Finance and Commercial Division
\n\u2022 Promoting the concept
\n\u2022 Challenges and lessons learnt<\/td>\n<\/tr>\n
<\/td>\nRichard Roberts<\/strong>, Coordinator Business Improvement Finance & Commercial, Australian Federal Police<\/strong> <\/td>\n<\/tr>\n
12.40<\/td>\nLunch<\/td>\n<\/tr>\n
13.40<\/td>\nAchieving everyday excellence through people and leadership using the philosophy of business excellence to improve performanc<\/strong>e<\/td>\n<\/tr>\n
<\/td>\n\u2022 Using business excellence to drive leadership and enable people
\n\u2022 Influencing change at all levels of organisation
\n\u2022 Understanding what we do so we know what we need to improve<\/td>\n<\/tr>\n
<\/td>\nMatthew Stewart<\/strong>, General Manager, Bankstown City Council<\/strong> <\/td>\n<\/tr>\n
14.25<\/td>\nFostering skill innovation & improvement in the workplace <\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Altering perspectives to establish new ideas
\n\u2022 Changing the culture of employees towards innovation \u2013 encourage sharing
\n\u2022 Outlining benefits of innovation<\/td>\n<\/tr>\n
<\/td>\nDr David Ireland<\/strong>, General Manager International and Innovation Systems, CSIRO<\/strong> <\/td>\n<\/tr>\n
15.10<\/td>\nAfternoon tea<\/td>\n<\/tr>\n
15.50<\/td>\nCase study: Developing a Shared Service through a Partnership Model \u2013 the CASS experience<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Operating as a Joint Venture to improve buy in and balanced decision making
\n\u2022 Vertical integration to enable functional strategy implementation
\n\u2022 Finding the balance between stakeholder alignment and the drive for standardisation<\/td>\n<\/tr>\n
<\/td>\nAlastair MacKay<\/strong>, Director CASS, New Zealand Treasury<\/strong> <\/td>\n<\/tr>\n
16.20<\/td>\nLeading and engaging staff beyond continuous improvement towards a new business model<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Making the case for change
\n\u2022 Gaining staff buy-in
\n\u2022 If you don\u2019t try at anything, you can\u2019t fail
\n\u2022 Making personal change part of the agenda<\/td>\n<\/tr>\n
<\/td>\nPhil d\u2019Adamo<\/strong>, Director Service & Support, Department of Justice and Regulation VIC<\/strong> <\/td>\n<\/tr>\n
17.10<\/td>\nEnd of conference day one<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

Conference Day Two – Thursday 10 September<\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
9.00<\/td>\nOpening remarks from the chair<\/td>\n<\/tr>\n
9.10<\/td>\nCase study: Defence Finance Shared Services Reshaping\u00a0departmental teams to improve\u00a0effectiveness, efficiency and cut costs<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 The streamlining process \u2013 establishing the factors that need to be considered
\n\u2022 Planning a timeframe to implement reshaping
\n\u2022 During & post reshaping \u2013 what areas need monitoring<\/td>\n<\/tr>\n
<\/td>\nDavid Spouse<\/strong>, First Assistant Secretary Financial Services, Department of Defence<\/strong> <\/td>\n<\/tr>\n
9.55<\/td>\nCase study: Establishing a link between front line staff and executive management in order to deliver change<\/strong><\/td>\n<\/tr>\n
<\/td>\n\n
    \n
  • Understanding front line staff are the enablers of change<\/li>\n
  • Ensuring executive management look beyond the figures on a spreadsheet and understand the process of change implementation<\/li>\n
  • Coming together: GM\u2019s that work in project teams with front line staff<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n
<\/td>\nAllan Cumming<\/strong>, GM Quality Improvement, Southern District Health Board, NZ<\/strong> <\/td>\n<\/tr>\n
10.40<\/td>\nMorning tea<\/td>\n<\/tr>\n
11.10<\/td>\nCase study: Analysing where cutbacks can be made at a time when funding is being withdrawn<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Productivity savings that can be made through transparency of data
\n\u2022 How managers can have smaller margins of error if they can see the current data
\n\u2022 How to use Business Excellence to achieve these
\n\u2022 Should the community be able to see how their money is being spent<\/td>\n<\/tr>\n
<\/td>\nMalcolm Ryan<\/strong>, Deputy General Manager Environment, Warringah Council NSW<\/strong> <\/td>\n<\/tr>\n
11.55<\/td>\nRunning Shared like a business\/shared service collaboration formula<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Establishing coordination parameters to foster levels of communication
\n\u2022 Defining measurable goals and selecting teams
\n\u2022 Development of aims and objectives
\n\u2022 Continuous communication throughout the project<\/td>\n<\/tr>\n
<\/td>\nMirijana Jovic<\/strong>, General Manager Customer Operations, Australia Post<\/strong> <\/td>\n<\/tr>\n
13.00<\/td>\nLunch<\/td>\n<\/tr>\n
14.00<\/td>\nThe Australian Public Service Employee Engagement Model<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 The link between employee engagement and organisational productivity
\n\u2022 Investigating the core elements that determine an employee\u2019s relationship to work
\n\u2022 Expanding on the middle ground between workforce drivers and workforce outcomes<\/td>\n<\/tr>\n
<\/td>\nTony Cotton<\/strong>, Director Human Capital Research & Analysis, Australian Public Service Commission<\/strong> <\/td>\n<\/tr>\n
14.40<\/td>\nInterpreting workplace reluctance to continuous improvement<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Addressing the culture of employee thinking \u2013 does it really mean winning or losing
\n\u2022 Understanding staff reluctance to continuous improvement
\n\u2022 Evaluating previous approaches that have been implemented and learning what worked and what didn\u2019t
\n\u2022 Advising staff on blueprint and management thinking<\/td>\n<\/tr>\n
<\/td>\nJudith Himstedt<\/strong>, Acting Director Organisational Services, Mackay Regional Council<\/strong> <\/td>\n<\/tr>\n
15.20<\/td>\nAfternoon Tea<\/td>\n<\/tr>\n
15.40<\/td>\nPanel Discussion How to keep momentum going in a lean organisation<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 At what stages of a lean project\/initiative should leaders communicate overall business gains to staff members?
\n\u2022 Are increased training sessions the answer to sustaining a lean organisation?
\n\u2022 How to motivate employees once a lean project\/initiative is finished?<\/td>\n<\/tr>\n
<\/td>\nRhian Hamer<\/strong>, Head of Service Transformation, Department of Justice UK<\/strong>Allan Cumming<\/strong>, General Manager Quality Improvement, NA Health Board<\/strong>Malcolm Ryan<\/strong>, Deputy General Manager Environment, Warringah Council<\/strong><\/p>\n

Richard Roberts, <\/strong>Coordinator Business Improvement Finance & Commercial, Australian Federal Police<\/strong><\/p>\n

 <\/td>\n<\/tr>\n

16.20<\/td>\nCase study: Using digital mediums to increase public sector impact\/value with stakeholders<\/strong><\/td>\n<\/tr>\n
<\/td>\n\u2022 Breaking away from the norms of ICT service delivery\u2026looking for opportunities
\n\u2022 Gaining the understanding of decision makers in order to implement digital projects
\n\u2022 A cost effective way of promoting and informing of the services that councils\/agencies offer<\/td>\n<\/tr>\n
<\/td>\nJames Kliemt<\/strong>, Senior Digital Media Officer, Queensland Police<\/strong> <\/td>\n<\/tr>\n
17.00<\/td>\nClosing remarks from the chair and end of conference<\/td>\n<\/tr>\n
<\/td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Click here <\/a>to get information on our exciting post conference workshop on Continuous Improvement in the Public Sector – From Capability to Practice<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Conference Day One – Wednesday 9 September 8.30 Registration 9.00 Opening remarks from the chair 9.10 International Keynote Address: Breaking away from the routine of how change is delivered and investing in a more sustainable approach requires us to think differently about our work \u2022 How do we change management thinking to implement successful change […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-71","page","type-page","status-publish","hentry","post"],"yoast_head":"\nConference agenda - New Zealand<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conference agenda - New Zealand\" \/>\n<meta property=\"og:description\" content=\"Conference Day One – Wednesday 9 September 8.30 Registration 9.00 Opening remarks from the chair 9.10 International Keynote Address: Breaking away from the routine of how change is delivered and investing in a more sustainable approach requires us to think differently about our work \u2022 How do we change management thinking to implement successful change […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/\" \/>\n<meta property=\"og:site_name\" content=\"New Zealand\" \/>\n<meta property=\"article:modified_time\" content=\"2015-08-25T05:05:26+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/\",\"url\":\"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/\",\"name\":\"Conference agenda - New Zealand\",\"isPartOf\":{\"@id\":\"https:\/\/www.intrepidminds.com.au\/nz\/#website\"},\"datePublished\":\"2015-07-21T02:36:41+00:00\",\"dateModified\":\"2015-08-25T05:05:26+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/#breadcrumb\"},\"inLanguage\":\"en-AU\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.intrepidminds.com.au\/nz\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Conference agenda\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.intrepidminds.com.au\/nz\/#website\",\"url\":\"https:\/\/www.intrepidminds.com.au\/nz\/\",\"name\":\"New Zealand\",\"description\":\"Finance & Governance Conference Specialists\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.intrepidminds.com.au\/nz\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-AU\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Conference agenda - New Zealand","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/","og_locale":"en_US","og_type":"article","og_title":"Conference agenda - New Zealand","og_description":"Conference Day One – Wednesday 9 September 8.30 Registration 9.00 Opening remarks from the chair 9.10 International Keynote Address: Breaking away from the routine of how change is delivered and investing in a more sustainable approach requires us to think differently about our work \u2022 How do we change management thinking to implement successful change […]","og_url":"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/","og_site_name":"New Zealand","article_modified_time":"2015-08-25T05:05:26+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/","url":"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/","name":"Conference agenda - New Zealand","isPartOf":{"@id":"https:\/\/www.intrepidminds.com.au\/nz\/#website"},"datePublished":"2015-07-21T02:36:41+00:00","dateModified":"2015-08-25T05:05:26+00:00","breadcrumb":{"@id":"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/#breadcrumb"},"inLanguage":"en-AU","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.intrepidminds.com.au\/nz\/conference-agenda-3\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.intrepidminds.com.au\/nz\/"},{"@type":"ListItem","position":2,"name":"Conference agenda"}]},{"@type":"WebSite","@id":"https:\/\/www.intrepidminds.com.au\/nz\/#website","url":"https:\/\/www.intrepidminds.com.au\/nz\/","name":"New Zealand","description":"Finance & Governance Conference Specialists","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.intrepidminds.com.au\/nz\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-AU"}]}},"_links":{"self":[{"href":"https:\/\/www.intrepidminds.com.au\/nz\/wp-json\/wp\/v2\/pages\/71","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.intrepidminds.com.au\/nz\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.intrepidminds.com.au\/nz\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.intrepidminds.com.au\/nz\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.intrepidminds.com.au\/nz\/wp-json\/wp\/v2\/comments?post=71"}],"version-history":[{"count":5,"href":"https:\/\/www.intrepidminds.com.au\/nz\/wp-json\/wp\/v2\/pages\/71\/revisions"}],"predecessor-version":[{"id":276,"href":"https:\/\/www.intrepidminds.com.au\/nz\/wp-json\/wp\/v2\/pages\/71\/revisions\/276"}],"wp:attachment":[{"href":"https:\/\/www.intrepidminds.com.au\/nz\/wp-json\/wp\/v2\/media?parent=71"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}