Executive Assistant Melbourne Congress agenda


This congress will be held in person in Melbourne on 19-20 October 2022


Conference day one – Wednesday 19 October 2022

08.20 Registration
08.50 Opening remarks from the chair

Enhancing leadership skills and leading without positional authority

  • Dealing with management and leadership tasks
  • Making independent decisions and taking calculated risks
  • Showing initiatives and taking ownership to solve problems
  • Motivating others and exerting influence

Melissa Young, EA to the CEO, Level Crossing Removal Project Victoria


Panel discussion: Discovering the delicate art of managing up and building a collaborative business partnership with your executive

  • Gaining a deeper insights into the pressures, demands and requirements of your executive’s role
  • Taking ownership of tasks to clear work goals and priorities
  • Connecting with your executive on a regular basis
  • Building trust as a team and asking for feedback proactively

Samantha Webb, EA to the Chief Executive Officer, BeyondBlue

Jess Bath, Senior EA to Deputy Secretary, Higher Education and Skills, Department of Education and Training

Adele Selby, Senior Executive Assistant, Lander & Rogers

Lisa Burton, Executive Assistant, Department of Justice and Community Safety


Morning tea


Dealing with competing priorities and managing time wisely

  • Prioritising multiple tasks and setting up to do list
  • Exploring time management tools and tips
  • Exploring strategies to determine top priorities and balance priorities
  • Preparing yourself to accommodate urgent tasks
  • Maintaining focus to commit to established goals for the day

Christie Flora, Time Trainer and Goal Strategist, Flor&Order Consulting


Building your influence to achieve your goals

  • Knowing your purpose as an Executive Assistant
  • Building your credibility within your role
  • Managing uncertainty from inside and outside your organisation
  • Exerting influence without positional authority
  • Problem-solving as a strategic partner with your executive and colleagues

Rebecca Milne, Senior Manager, Office of the Chief Executive, IFM Investors

12.40 Lunch


Panel discussion: Rethinking your role as an Executive Assistant to build new capabilities during times of uncertainty

  • Understanding new and upcoming challenges brought by the pandemic
  • Taking on extra duties to provide wider business support
  • Overcoming unique challenges and seeing challenge as an opportunity
  • Communicating with senior executives effectively during times of change
  • Redefining your role and exploring the future of the EA role

Kathryn Moir, Executive Assistant to the CEO and CRO, Australian Red Cross Lifeblood

Natalie Moore, Executive Assistant, Office of the CEO, CareSuper

David Park, EA to COO APAC, Pearson

Jo Hillas, EA to the CEO, VicHealth


Identifying and embracing the beliefs and values which drive YOUR life and achievements

  • Understanding what drives your personal and professional choices
  • Centering your high-priority needs consciously within every interaction
  • Practicing self-reflection on your values and how they direct your actions
  • Redirecting your personal values towards self-fulfillment and success

Bronwyn Williams, Unconscious Bias Specialist and Consultant, Bron Williams


Afternoon Tea


Improving your mindset and resilience though ongoing challenges

  • Identifying the importance of resilience, initiative, and ambition
  • Improving your attitude and professional drive without burning out
  • Meeting the increased challenges for EAs during times of change
  • Utilising strategic tools and mindsets to be your best self
  • Learning from setbacks and choosing to chase challenges

Domenica Inserra, Executive Assistant to the Chairman, Treasury Wine Estates

16.20 Enhancing your relationships in work and life with emotional intelligence
  • Identifying the importance of emotions despite common misconceptions
  • Centering emotions as essential within and beyond your role
  • Identifying the unique ways that you personally experience and process emotions
  • Transforming your emotions from a weakness to a strength in everyday life

Caron Margarete, Emotional Intelligence Consultant and Coach, Caron Margarete Consulting

17.00 Closing remarks from the Chair and end of conference day one
 17.10 Networking drinks
18.30 End of conference day one

Conference day two – Thursday 20 October 2022

9.00 Opening remarks from the chair

Senior Executives’ panel discussion: discussing expectations and providing advice for executive assistants

  • What are our expectations of a great Executive Assistant?
  • What are the top-notch skills we appreciate the most?
  • Building a strategic business relationship with Executive Assistant
  • Where is the line between professional and personal?

Amer Husakovic, Family Lawyer, Lander & Rogers

Jaime Cortes, Vice President Operations – APAC, Pearson

Jacqueline Fox, Executive, Capital Markets, Corporate & Institutional Banking, NAB

Ben Wavell-Smith, Head of Strategy & Governance, ANZ


Striking a balance between work, life, relationship and relaxation

  • Embracing the hybrid model of working
  • Making plans organising ahead to cope with daily pressure effectively
  • Exploring approaches to maintain a better work-life balance

Narrelle Matthey-Aickin, EA to the Chief Risk Officer Institutional Bank, ANZ

10.40 Morning Tea

Your teams matter – Working smart with the use of the tool Microsoft Teams

  • Embracing Microsoft Teams to communicate, collaborate and connect with your colleagues
  • Establishing rules of engagement
  • Building teams within MS Teams and enabling best practice teamwork
  • Managing operational and project tasks to enhance team performance

Mario Halouvas, National Learning & Development Manager, Priority Management Australia


Advancing your communication skills to boost engagement

  • Identifying your senior executive’s communication preferences
  • Enhancing personal capability to listen, negotiate and influence
  • Adapting your communication style to different situations
  • Facilitating communication on behalf of your boss

Anneli Blundell, Professional People Whisperer, AnneliBlundell.com

12.55 Lunch

Building new capabilities to provide remote support to your executives

  • Navigating and adapting to the cultural change of remote work
  • Techniques to enhance and achieve productivity in the online working environment
  • Strategies for communicating effectively with your Executives when working remotely
  • Software tools that complement the online working environment

Ingrid Bayer, Australia’s Success Coach for EAs, VA Institute of Australia


 Panel discussion: Keeping your career moving forward

  • Taking ownership to build your career roadmap
  • Gaining support from your executives
  • Advancing your career as a professional EA
  • Winning a new role stepping outside of the EA space
  • Progressing further and choose the right career path for yourself


Sadie Powell, Executive Assistant to the Chief Information Officer, Tabcorp

Domenica Inserra, Executive Assistant to the Chairman, Treasury Wines

Helen Brailsford, Departmental Liaison Officer, Department of Jobs, Precincts, and Regions


Closing remarks from the Chair and end of conference