Public Sector Executive Assistant Congress agenda

Conference Day One – Wednesday 24 July 2019

8.30 Registration
9.00 Opening remarks from the chair

Keynote address: Leading with authenticity from within

  • Lessons from leadership
  • Everyone is a leader
  • Amplifying others
  • Celebrating your successes

Dr Kirstin FergusonA professional company director including Deputy Chair of the ABC, author of Women Kind and the creator of the Walkley nominated #CelebratingWomen campaign.


Panel Discussion: Positioning yourself for managing up

  • Bridging the power gap with effective approaches
  • Strategies and methods to help managing your executive
  • Knowing different ways to raise and discuss problems
  • Learning to disagree in a productive way

Boli Meng, Executive Assistant to the Secretary, Department of Parliamentary Services VIC

Donna Peat, EA to Assistant Director-General, National Archives of Australia

TJ Wong, Executive Assistant to CEO, Monash College

Deborah Cuthbertson, Executive Assistant to the Chief Executive Officer, Liverpool City Council

10.40 Morning Coffee
  Enhancing organic communication with strategies and tips
  • Cultivating effective communication skills
  • Taking steps to empower yourself and communicate with confidence
  • Building the skills to reduce or address misunderstandings and conflict
  • Responding rather than reacting to emotional situations/conflict

Abby Rees, Executive Coach and Director, PunkPD


Panel Discussion: Making sound decisions independently and strategically

  • Taking up the responsibility to make the call
  • Processing information to make better decisions at work
  • Having the confidence in your own abilities to be the voice
  • Understanding what drives your executives in decision making

Lynette Khor, Executive Assistant to Chief Counsel, Fair Work Ombudsman

Casey-Marie De Veau, Executive Assistant Deputy CEO, International and Policy, AUSTRAC

Elizabeth Borst, Personal Assistant to General Manager, Wollongong City Council

Cath Rutherford, Executive Assistant to Chief of Division, Defence Science and Technology Group   

12.40 Lunch


Dealing and working with different personalities    

  • Understanding and working with different personalities
  • Respecting individuals with different working styles
  • Building interpersonal skills and learn to respond to difficult situations

Katrena Friel, Australia’s Leading Success Coach for Intrepreneurs, Refresh Your Thinking


Taking control of workload and prioritising your time 

  • Exploring strategies to deal with continuously large workload
  • Preparing yourself to be flexible and adaptable for urgent priorities
  • Managing distractions to help achieving your goal of the day
  • Discovering effective time management tips and tools

Catherine Allen, Executive Assistant to Executive General Manager, Clean Energy Regulator

15.05 Afternoon tea

EA & Executive session: Elements that makes a high-performance partnership

  • Building the foundation of trust to form a solid partnership
  • Tips on finding a better way to work together
  • Aligning priorities and setting boundaries with your executive
  • Being supportive and achieving mutual goals

Chris Collett, Deputy CEO, International and Policy, AUSTRAC

Casey-Marie De Veau, Executive Assistant Deputy CEO, International and Policy, AUSTRAC


Managing change successfully to thrive at work     

  • Understanding change and maintaining a positive attitude
  • Building resilience towards change
  • Supporting your team and executive during constant changing situations
  • Discovering hidden opportunities that change brings  

Max Knobel, Co-Founder, Fold7  

17.10 Closing remarks from the Chair and end of conference day one
 17.10-18.30 Networking drinks

Conference Day Two – Thursday 25 July 2019

9.00 Opening remarks from the chair

Planning that special event for maximum impact  

  • Identifying the opportunity and making your case
  • Connecting your vision with the organisation strategy 
  • Taking the lead and raising your profile
  • Tips on managing the budget, the timeline, and your boss 

Anthony Carthew, Executive Assistant to CEO, Sydney Opera House


Influence your Future: Presenting your ideas to gain Attention, get Agreement and inspire Action

  • Influencing others without being aggressive
  • How people make decisions and why clarity is the key driver of influence
  • Using Simplicity, Structure and Story to paint a clear picture
  • Influencing different personalities and behaviour styles

Gary Edwards, Influence Expert and Communication Coach, Compelling Communication

10.40 Morning tea

Utilising One Note as your powerful tool to allow you to become paperless


This session will empower you to take control of your work and optimise the use of technology to take control of your time, productivity, collaboration and work results.

You will get an insight into:

  • Practical tips and shortcuts to save you time
  • Managing large volume of information with simple ways to collaborate with others
  • Making good use of different functions within this powerful tool
  • Discovering ways to take your notes and link them to Outlook

Mario Halouvas, National Learning & Development Manager, Priority Management Australia


Panel Discussion: Forging a collaborative team with your colleagues

  • Working alongside fellow EAs as a team
  • Supporting one another to grow better together
  • Building collaborative relationships with other EAs in your organisation
  • Constructing a strong EA community at workplace

Anthony Carthew, Executive Assistant to CEO, Sydney Opera House

Robbie Eason, Executive Assistant to the Assistant Secretary People Policy and Employment Conditions, Department of Defence

Emily Wilson-Kwong, Exeuctive Assistant to Deputy Ombudsman, Commonwealth Ombudsman

Belinda Kosseck, People Task Force, Australian Federal Police

12.50 Lunch

Executives Panel: Exclusive insights and advice from executives

  • Discovering the qualities that executives find in outstanding EAs
  • Building a positive partnership with executives
  • Setting, managing, and exceeding expectations
  • Giving and receiving feedback from both directions

Ian McKenzie, Chief Information Security Officer, Department of Parliament Services

Judith Sturman, Executive Director Public Transport Operations, Transport Canberra

Mark Williamson, Executive General Manager, Clean Energy Regulator

Belinda Casson, Branch Manager – People, Culture and Capability, Department of Education and Training


Building a positive social media presence for you and your organisation

  • Understanding how social media could impact and represent workplace
  • Using social media to build your personal brand
  • Taking advantage of social media to extend your professional network
  • Promoting and keeping track of your achievements

Janine Marin, Facilitator, Janine Marin communications


Closing remarks from the chair and end of conference


Get information on our exciting pre and post conference workshops on

Successfully handling difficult conversations in an emotionally intelligent way

Becoming an Expert in your Field of Excellence

Working Smarter – managing your workload and priorities for you and your Executive using Outlook

Expert Negotiation: how to achieve a real win-win solution in any situation


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