9th Annual National Public Sector Fraud & Corruption Congress Agenda

Conference Day One – Wednesday 31 July 2019

8.30 Registration
9.00 Opening remarks from the chair

International keynote:International Keynote: Federal fraud risk management- Insights from GAO

  • How the GAO has collaborated with US agencies to improve fraud risk management at a whole of government level
  • The evolution of fraud, fraud risk and the US’s evolving approach to fighting fraud
  • Understanding the relationship between non- financial fraud and other risks (e.g. reputation, terrorism)

Rebecca Shea, Director Forensic Audits and Investigative Service (FAIS) team, U. S Government Accountability Office


Exclusive private sector insight: Exploring methods to remain fraud-risk resilient

  • Building a proactive investigations function which is a core business unit
  • Managing fraudulent activities and new challenges faced in the digital era
  • Current trends in fraud and developing detection methods for these
  • Learnings from recent investigations within The Star

Kevin Houlihan, Group Investigations Manager, The Star

10.50 Morning Coffee

Case study: Creating a culture of safe reporting through the ‘Speak Up’ campaign

  • Integrating Victoria’s 2018 Whistleblower legislation into the organisation
  • Rolling out a risk management framework with a simultaneous focus on building procedures around protected disclosure
  • Promoting protected disclosure, educating and building a confidence within an organisation of 2000 staff

Lucas Betts, Assistant Director for Integrity and Corruption, Department of Justice and Regulation, VIC


Case study: Leveraging inter-agency co-operation to develop a serious crime fraud taskforce

  • Partnering with the AFP and DHS to establish a fit-for-purpose taskforce
  • Identifying value in bringing three separate organisational cultures together
  • Developing the right environment for the taskforce and protecting vulnerable clients from being exploited
  • Managing privacy constraints for each organisation
  • Implementing the taskforce and how this enabled NDIA to move from investigation to arrest in just 8 weeks

Rhonda Murray, Director Fraud Investigations, National Disability Insurance Agency & Stephen Jay, Superintendent, AFP

12.45 Lunch

Managing conflict of interest

  • Making the expectations around what needs to be declared simple and clear
  • Delivering a message which resonates across a very diverse department
  • Enhancing conflict of interest guidance publications and online training
  • Building capacity of managers and supervisors to better manage and document reports of conflicts of interest

Leanne Guest, Consultant Ethical Conduct Unit, Department for Education, SA


Managing conflicts at an enterprise level

  • Background on Department of Planning and Industry
  • The range of functions now within the Department of Planning and Industry and the responsibilities and obligations attached
  • Who is involved in advising on and making decisions about these functions
  • The approach the Department is taking to managing conflicts at the enterprise and officer level

Rod Smith, Director Governance, Department of Planning and Environment NSW

15.00 Afternoon tea

Developing ethics within the organisation for fraud and corruption reduction

  • Key structural elements of an ethical framework and associated program
  • A structured approach to support an ethical culture
  • Lessons from behavioural ethics and how to apply them to your organisation
  • What organisations can do to help their staff make better decisions
  • Using data to measure the ethical health of an organisation

Ivan Perisa, Corruption Prevention and Ethics Manager, Sydney Water


Effectively creating fraud, corruption and risk awareness within the organisation

  • Creating staff and management awareness around fraud risk
  • Avoiding complacency in controls
  • Promoting an ethical organisational culture to reduce fraud and corruption
  • Keeping the messaging around fraud and risk simple and effective
  • Sustaining the ideal culture and maintaining executive support through ongoing advocacy

Gavin Dyche, Risk Management and Safety Coordinator Commercial Services, Bayside City Council

17.10 Closing remarks from the Chair and end of conference day one

Conference Day Two – Thursday 1 August 2019

9.00 Opening remarks from the chair

International keynote: An integrated data protection approach to prevent and detect fraud

  • Promoting organisational risk culture
  • Investigative responses to data breaches
  • The role of internal audit
  • Identifying and mitigating emerging risks and insider threats

 Robert Westbrooks, Inspector General at Pension Benefit Guaranty Corporation, USA


Case Study from ICAC SA: The Trusted Insider

  • Analysis of two corruption investigations involving the conduct of persons who held positions of trust within their agencies
  • Overview of the conduct, the investigations and prosecution outcomes
  • The true impact of the offending
  • How the experiences might drive changes in the management of integrity risks

Michael Riches, Deputy Commissioner, SA Independent Commissioner Against Corruption

10.40 Morning tea

Strengthening fraud controls by utilising a targeted control management strategy

  • Combatting weak controls to reduce opportunity for fraudsters
  • Supporting fraud control implementation by scrutinising control effectiveness
  • Reinforcing the fraud prevention message throughout the organisation through co-designing effective fraud controls with stakeholders
  • Employing a range of pressure test methods to efficiently allocate resources

Chris McDermott, Director of Controls, Verification and Assurance, Department of Human Services


Investigating public sector misconduct: Case study from ICAC NSW

  • Cause for and results of recent investigation
  • Identifying systemic failure
  • Underlying culture which facilitated misconduct
  • Recommendations and applications for other government organisations
  Lewis Rangott, Executive Director, Corruption Prevention, NSW Independent Commission Against Corruption
12.40 Lunch

 Internal investigation at scale: Insight from DHS

  • Overview of the detection program employed to monitor fraudulent behaviour across over 35 000 staff at DHS
  • Approaching the challenge of monitoring non- APS employees
  • Engagement with law enforcement
  • Conducting effective investigation; small case studies of a selection of recent investigations
  • Current challenges and where to from here

Judy Fearnley, Director – Internal Investigations Section, Department of Human Services


Conducting an effective internal investigation

  • Utilising investigative history within the organisation to plan an approach
  • Determining the most effective methods of investigation
  • Maintaining engagement throughout investigation
  • Enhancing collaboration within investigative team for quicker results
  • Collaborating with other departments and agencies

David Donohue, Director, Investigations & Field Services at Professional Standards Command, NSW Police


Afternoon tea


Wollongong city council case study: Utilising an Internal Ombudsman to reduce fraud and corruption

  • How Wollongong Council has benefitted from the establishment of a Professional Conduct Coordinator function
  • Building rapport with the organisation; moving the function from investigation- based to support-based
  • Conducting effective proactive training to support ethical decision making
  • Attaining support from leadership team for integrity/fraud/corruption work

Catherine Geenty, Professional Conduct Coordinator, Wollongong Council


Developing and conducting an enterprise-wide fraud risk assessment

  • Adapting available resources for implementation in your organisational context
  • Analysing the likelihood and significance of identified risks
  • Constructing a stakeholder group for risk assessment and collaborating with leadership
  • Building a resource that can be re-used throughout the organisation and over time

Cheryle Burns, Manager, Business Assurance & Risk, Woollahra Council


Closing remarks from the chair and end of conference



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